Exord Reno

Avoid this company at all costs. They are unreliable, dishonest, and simply not fit to run a business. I am beyond angry and extremely disappointed with this company. This is hands down the WORST and most stressful renovation experience I've ever had. They cheated my time, my money, and my trust with their pathetic workmanship and appalling customer service. A simple upgrade - something that should take days - has dragged on for almost ONE YEAR. Throughout this entire ordeal, they kept feeding me false promises, false hope, and flat-out lies. They claimed the job was done when it clearly wasn't, and most of the time they completely ignored my messages and calls. They also kept giving me fake appointments. They would promise to come on a certain day, and I rearranged my own plans - but in the end, they didn't even bother to show up or give any early notice. What kind of terrible service is this where the customer has to wait like a fool while they choose to prioritise other clients? Total disrespect. To make everything worse, when they finally showed up after months of chasing, their worker damaged my bed frame - and until today, they have done NOTHING to fix what they broke. Not a single apology. No responsibility. No accountability. Just silence and avoidance. This company clearly does not care about its customers at all. They only care about taking your money. Once they get paid, you are no longer important. Their behaviour is unprofessional, irresponsible, and absolutely disgraceful. I deeply regret ever trusting them with my home. If they cannot even handle a simple upgrade properly, imagine how badly they will ruin a bigger renovation project. They made me feel like a complete fool for trusting them, adjusting my time for them, and waiting for something that was never going to be completed.