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Latest Reviews
Written by homeowners after their renovation and published as written. 14 new this week.
Unfortunately, my experience with RUUTS STUDIO, particularly the assigned designer, JOHN GOH, has been deeply disappointing. JOHN arrived 90 minutes late for our very first appointment, setting an unfortunate precedent. Punctuality continued to be an issue throughout the project, with frequent late arrivals and, on some occasions, missed appointments altogether. Communication has also been consistently poor, requiring repeated follow-ups for even basic updates. More concerning is the repeated failure to honour commitments. Although JOHN had apologised on several occasions for not delivering as promised, these apologies have not translated into meaningful action or improvement. Several important requirements were clearly communicated at the outset of the renovation, yet some were overlooked and remain unaddressed. These were not last-minute changes. The failure to properly incorporate and follow through on these requests has contributed to unnecessary delays and raised concerns about the overall planning and management of the project. The handover deadline has now been revised three times, without a realistic and dependable timeline being provided. This uncertainty has significantly disrupted moving arrangements, caused additional financial inconvenience and forced me to adjust work-related travel commitments. I understand that unforeseen issues can arise during renovations, however, delays caused by overlooked requirements, poor communication and inadequate follow-through are particularly frustrating when the expectations were made clear from the beginning. Homeowners invest substantial time, money and trust in their renovation projects. At a minimum, they should be able to expect reliability, transparency, accountability and respect for their time. I am sharing this review not merely to express dissatisfaction, but in the hope of sparing another homeowner from similar frustrations, expenses and disruption. I sincerely hope the company takes this feedback seriously and improves its project management and customer service. Unfortunately, my experience thus far has fallen well short of expectations.
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I came across Yang's Inspiration Design through the TV program Renovaid on Channel 5 and have met a few IDs before deciding on Yang's. Before engaging them, I did my due diligence to do online research and reviews , and never regretted my decision. Jason Koh, Christina and their team were engaged to do my HDB 3-room, 57 years old resale flat. I had my flat overhauled, changing of tiles, breaking down of walls and replacing all windows and doors. Throughout the renovation, Jason and Christina remained very committed, responsive and patient. They were very dependable and trustworthy that they gave me confidence to entrust the project to them. They kept me updated on the progress regularly. The project did not go without challenges as it is a very old flat, but Jason always have a solution to it. He treated the project like his own home. Overall workmanship was excellent. I moved in around a year ago and even after handover the after sales service was fantastic. I am very comfortable in this new home as the clean and minimalist look suits my lifestyle. Thank you Jason and Christina and last but not least, the workers behind the project. I highly recommend Jason and his team if you are looking to renovate your home
Read full review ›Honestly we gave our ID jazreel a challenge. The hdb had been sitting dormant on sbf and had a host of issues and we wanted a luxury unit on a conservative budget. Most id's wouldn't step up to the plate for what we needed. But Home Reno was a diamond find. Really went above and beyond what we expected out of our home. And we will hundred percent reccomend them to anyone. The fittings and finishing on our unit was a hotel standard and we really love it.
Read full review ›Had a really great experience working with Eve Lee from Mr Designer Studio for my 4-room HDB renovation! From the start, Eve was extremely professional, patient and helpful. She gave me lots of practical advice throughout the planning process, not just on how to make the house look nice, but also on what would be functional and easy to maintain in the long run. She also went beyond just the renovation itself, offering suggestions on furniture and what would work well with the overall design of my home. What I really appreciated was how she guided me through every step of the process. As someone who was renovating my home for the first time, it was really reassuring to have someone so experienced to advise me along the way. She was also incredibly responsive, sometimes even replying to my messages late into the night. Another thing that really impressed me was her after-sales service. Even months after I had moved in, whenever I noticed little issues here and there, Eve was always quick to respond and arrange for her workers to come down to rectify them. I think this really says a lot about her commitment to her clients and the quality of her work. I'm really happy with how my home turned out! The workmanship is good, and I love how everything came together. More importantly, the whole renovation journey was a pleasant and smooth one. Would definitely recommend Eve to anyone looking for a reliable and thoughtful ID who genuinely cares about her clients and making sure to deliver what they want.
Read full review ›We’re so lucky to have found such a reliable interior designer—Marcus Ooi !During the initial consultation, the designer patiently listened to all our ideas and fully understood our family’s living habits. When revising the plans, responses were always prompt. The designer gave professional suggestions based on our budget and practical needs, and thought through many details we hadn’t even considered. The designer kept close follow‑up throughout the whole implementation stage, coordinated with workers and answered all our questions responsibly. The final result turned out even better than the renderings! The design is stylish yet functional, and we feel so comfortable living here. Highly recommended 👍
Read full review ›We recently completed some renovation and touch-up works for our existing home, and we are extremely satisfied with the final results! A big thank you to our IDs, Marcus and Catherine, for their hard work, patience and dedication throughout the renovation process. Although we did encounter a few issues along the way, both of them were helpful in addressing the problems and making sure everything was properly taken care of. We truly appreciate their efforts in bringing our home back to life and making the whole experience a pleasant one. The final outcome turned out great, and we couldn't be happier! Highly recommend Marcus and Catherine to anyone looking for reliable and dedicated interior designers!
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Ask the Community
Questions from homeowners, answered by homeowners who have been through it
Sorry to hear this happened to you. We were doing our due diligence on OK carpentry and chance upon your post. May I know if this issue is resolved for you or is there any solutions provided? Would love to find out more.
May I know if you went did engage them in the end? I am also planning to use them for wall partition.
@remongla: You asked me for a link to the guide....I have tried to paste the link here but it just disappears, perhaps a protection against spam?Just look up "The Ultimate Guide to Purchasing Luxury Furniture in Europe and Importing It to Singapore by Imagine...
A genuine mistake from me that AI GENZ BUILDERS PTE LTD & ALPHA DESIGN should be 2 different ID companies, I got seriously confused by the ID Designer from AI GENZ BUILDERS PTE LTD.
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