13,208 Views · Updated 02/11/2026

G'Plan Design Pte Ltd

Recommended by 75% of Singapore homeowners

2 Jurong East Street 21 #03-28 IMM Building Singapore 609601

Video Consultation AvailableNon-obligatory consultation1-on-1 advice with designerResponds within 24 hours

Overview

At a Glance

6.5Average6 Reviews
Design6.3
Workmanship6.2
Customer Service6.8
Value for Money6.5

Showrooms

Reviews (6)

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Reviews Insight

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This is an AI-generated summary based on 6 homeowner reviews.

Homeowners most often describe responsive communication, hands-on coordination of contractors, and designers who keep renovation timelines on track. Several reviews also credit designers for practical cost-saving advice and for resolving problems without delaying handover. Concerns centre on inconsistency between designers and, in the most recent review, on workmanship and waterproofing quality, so the experience appears to depend heavily on who is assigned.

What homeowners value most

  • Designers stay responsive during the renovation
  • Active coordination of other contractors
  • Problems are handled without derailing the timeline
  • Practical advice on cost and layout

Things to take note

  • Experience varies by assigned designer
  • Workmanship and waterproofing quality concerns

Best for homeowners who are

  • First-time renovators who want regular guidance on design choices and materials
  • Homeowners who prefer a designer to coordinate multiple separately engaged contractors
  • Homeowners who value advice on reducing renovation costs without compromising the main design goals
Customer rating
Review type

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S
Sai Tit Designer Joe ChanPosted Jan 20192904 Views
10.0
Design10Workmanship10Customer Service10Value for Money10

“Big kudos to Joe Chan”

Joe is a very friendly, patient, professional and innovative designer and we are very thankful that we have him to help us renovating our HDB flat. Being the first time home owner, we couldn't decide on the designs that we truly want and there were a few occasions that we changed the design back and forth. But Joe has been very patient along the way and accommodating on guiding us and came up with some innovative and practical designs that satisfy our requirements and budget. Home renovation could be stressful and you really need a reliable, honest and experienced designer who you could work with during the process. There were a couple hiccups during the renovation process and Joe has kept us informed and helped us to resolve this without causing any delay with the renovation progress. We are very very glad that the renovation work was completed in time (in fact 1 weeks earlier) and couldn't ask for more on the service, workmanship and the final outcome of the design. We have become good friends with Joe during the renovation process and we would like to thank Joe for helping us designing and delivering a really Home-Sweet-Home and we have no hesitation to recommend Joe Chan to anyone looking for their home renovation project.

This review is the subjective opinion of a Hometrust member and not of Hometrust.

S
Shavi Lomi Designer Shirlyn TanPosted Aug 20183990 Views
9.3
Design9Workmanship8Customer Service10Value for Money10

“Highly Recommend Shirlyn as your ID/PM”

I am very proud and very lucky to be assigned Ms Shirlyn Tan as my Project Manager to embark on my house (Blk448B, Bukit Batok) renovation. I can describe her work ethics as above excellent and her services rendered to me and my wife during the renovation was outstanding. She made herself available at any time of the day or night and without fail will respond to our call. Besides having Shirlyn as our MAIN contractor, we had also outsource other renovation works like air-con and electrical works to other contractors. Shirlyn was always present to co-ordinate with them thus saving us lots of time and headaches. She was always ready to give us her inputs. Besides all this, her style was transparent and her communication skill was outstanding. When we encountered problem (gas leakage by Citygas Contractor) which delayed the potential completion of the renovation work, Shirlyn was upfront and communicate with us the issue faced and assured us that the agreed completion (handover) date will be met. Then she did it. Throughout the renovation process, Shirlyn built a bond between herself and my family, even our parents, thus building TRUST between us which is so very important in such major project. Shirlyn is a very responsible Project Manager and an asset to, not only G’Plan Design but to any company, as she displayed hardworking, industrious and trust-worthy traits which is very rare. We would like to thank you for assigning Shirlyn Tan to me and my family and we are more than satisfied with the work done to our HOME. The renovation done to my house had created a conductive HOME for my family and me, where the ambiance had strengthened our family bondage. I will recommend G’Plan Design to my friends if any of them need to do renovation work and have Shirlyn as their Project Manager. I would like to highlight to the boss that she have done a good job despite the black sheep "Melvin Kiew" who ran away after we sign up with him and leaving us with lost of direction. She made the effort to go thru every single details with us. You guys did a great job, i will definitely recommend. Yours Sincerely, Mr. Shavi and family 448B Bukit Batok

Design

She even planned on the years down the road whereby we have kids, the safety and etc. (By the way, she is a mother of 5 as what i known). We as a young couple only think of design, never thought of the future. She will bring in ideas to us how to do the space planning when we have kids.

Customer Service

Shirlyn is not that kinda of designer that wants owner to spend alot of money on renovation, she will try to help owner on the savings part whereby i really appreciate it. Unlike others, i believe there will be hidden costs, ask you must do this, do that. A small example on my master bathroom layout, i would like to install Shower Screen, in the end, she explain to us that the space is so cramp, no point wasting the money, just a fixed panel of glass will do.

This review is the subjective opinion of a Hometrust member and not of Hometrust.

V
VCheng Designer ShirleyPosted Apr 20174525 Views
9.0
Design9Workmanship9Customer Service9Value for Money9

“ We are thankful to Shirley for helping us manage the renovation timeline for it to be able to complete within schedule. ”

Our designer Shirley was a really key part in getting our home done up nicely. As this is our first home, we were rather overwhelmed with many aspects of the renovation. Shirley was able to guide us through the process and provided useful tips for us on how to achieve our ideal home design without having to spend a lot of money. She also went the extra mile in getting us the best deals, and to accommodate our busy schedules when we had to meet. I am thankful for having her help to make the renovation process smooth and fuss-free. We are thankful that Shirley was able to help us manage the renovation timeline for our renovation to be able to complete within schedule. She really knows how to put the contractors through their paces and ensure the quality of the workmanship for our place for us to get the best bang for our buck! Lastly, Shirley is generally responsive to calls and messages. (However, we were conscious to avoid contacting her at odd hours!)

This review is the subjective opinion of a Hometrust member and not of Hometrust.

S
ST Chan Designer Gordon LeongPosted Aug 20183773 Views
8.5
Design8Workmanship8Customer Service10Value for Money8

“Satisfied with home renovations”

ID Gordon Leong of G Plan Design Pte Ltd has been very patient and prompt in responding to our queries and feedback. With his extensive and long experience, he gave us sound and practical advice along our renovations journey. He guided us on the choice of materials and designs. He acted promptly on changes and feedback along the renovation journey and arranged rectifications very quickly. Thank You Gordon!

Design

-

Workmanship

-

Customer Service

Gordon was knowledgeable and resourceful!

Value for Money

-

This review is the subjective opinion of a Hometrust member and not of Hometrust.

F
Flora Gold Posted Jan 20231951 Views
1.0
Design1Workmanship1Customer Service1Value for Money1

“Lousy design, poor workmanship.Trash Interior Design firm”

I had engaged G’Plan 5 years ago.Time passed and we gradually see the issues arise during these period.The design are so lousy, basin top below gap which trap with cockroaches and the toilet only 5 years yet the floor waterproofing wore out which have yellowish stain of urinating smell. Those who are newly engaged by Gplan, you won’t be able too see the problem now. Don’t ever engage G’Plan , it’s a regret. Those had just done it’s new and good but along the way you will see the issues popping out. Those who consider Gplan, my advice not to.

Design

Design aren’t practical and lousy and worst. Previously upgraded by HDB contractor even better.The standard is below HDB contractor.

Workmanship

During the work, they engaged inexperienced workers that they had done some mistakes on laying the floor tiles.

Customer Service

Designer aren’t professional and design are lousy with loopholes.Doesn’t follow customer requests and sturbon

Value for Money

No , end up we needed to spend additional cost to redo the toilet just 5 years reach (see the floor urine stain) and basin top below there are gap which easily trap cockroaches. (see the gap) It’s worst designer and interior design.

This review is the subjective opinion of a Hometrust member and not of Hometrust.

firdaus_ja'afar
firdaus_ja'afar Designer Melvin KiewPosted Jun 20184822 Views
1.0
Design1Workmanship1Customer Service1Value for Money1

“Designer MIA with my payment and Gplan sent me a small claims”

I've fully settled their payment and the MIA designer Melvin Kiew sent me a whatsapp confirming this. However Gplan still proceed to send me a small claims. There wasn't anyone else to liaise with regarding payment right from the start! Everything was through the designer. How can their internal problem be thrown back to consumers. To date rectification was still left undone since their designer Melvin Kiew ran away with their money. Very frustrating experience!

This review is the subjective opinion of a Hometrust member and not of Hometrust.

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Frequently Asked Questions about G'Plan Design Pte Ltd

How has G'Plan Design Pte Ltd been rated by homeowners?

G'Plan Design Pte Ltd has been rated as very good by homeowners, with an average rating of 6.5 rated by 6 homeowners.

How many showrooms does G'Plan Design Pte Ltd have?

G'Plan Design Pte Ltd has 1 showroom

Can I enquire with G'Plan Design Pte Ltd for my renovation project?

Yes, you can enquire with G'Plan Design Pte Ltd for a personalised quote for your renovation project.

Can I have video consultations with G'Plan Design Pte Ltd?

Yes, G'Plan Design Pte Ltd is available for video consultations.

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