Le Interior Affairs

Word of advise - JUST meet them up because you'll probably end up working with them. Loved our renovation experience with Le Interior Affairs. Worked with Richelle and Kaylee and they are quite the perfect couple. Richelle's an arty farts while Kaylee is the on-the-ball mum making sure you go to school on time which makes this pair ideal to what we need. We started our reno-hunt pretty early about 6 months prior to key-collections to our BTO and visited over 15 ID firms and LIA being the last few but quickly came to our top 4 choices. They were very respectful of our budget, finding balance between our lifestyle and their ideas; took responsibilities of mistakes which I can imagine most companies would have taken the opportunity to carrot on their variant orders. The actual reno process was a breeze with a calendar schedule in place, clear updates on which part of the house is currently being worked on, and clear ample space to prep for the relevant deliveries to come in place. Carpenters, plumbers, electricians weren't your regular grumpy-old-men; but those who took pride in their work to make sure you get what you paid for. They strike a great balance working between contractors and clients. Just-great-humans-to-work. Love yall!

I have engaged the services of Le Interior Affairs recently and have always been very pleased with their service, professionalism and attention in details. I recently acquired a new office area that requires a full spectrum of renovation work, through a positive recommendation from a friend, I contacted Le Interior Affairs for a quote and interior design suggestions. Vincent and Wint were pleasantly responsive, offered good design and practical suggestions. Pricing was very competitive with no compromise of quality of works. Renovations were completed with the concept of JIT which I was very impressed with their skills on project management. Completion and the handing over of site are key as this helps the company reducing unnecessary operational cost. With my pleasant experience, I engaged them for the second time for my personal renovation needs. Vincent and his team are courteous and respectful. Actively listening to my personal needs, renovation works are done promptly with excellent project management. All communications including the handling of 3rd party managed by Vincent and his team were well managed with Vincent as my only single point of contact. I was very satisfied with my completed renovation and the subsequent follow-up service, ensuring that every little touch up I raised were well looked after and done quickly without delays. Meeting my every frontline need, demonstrating great customer-centricity. I applause this team of young entrepreneur for their passion, commitment and would like to express my heartfelt thanks to Vincent and Wint for an excellent job well done.

I’m relieved we decided not to proceed, even though they were initially our top choice after the first meeting. I have to admit — the excellent PR from a group of young designers gave them a significant edge. They excel at building rapport, making connections, and creating a sense of camaraderie. We genuinely felt at ease and thought we had found the right team. However, the cracks started to show during the second meeting. The initial charm wore off, revealing issues with honesty and professionalism. Out of the four IDs we met, LIA was the only one that: Quoted higher than our proposed budget, using the typical “testing the waters” tactic to gauge how much they could upsell. Dismissed alternative options, steering us away from choices that didn’t maximize their profit margin on carpentry. Suggested extensive floor hacking without even assessing the tile condition, claiming, “The tiles will pop...” Ignored us completely once they realized we wouldn’t proceed, unlike other IDs who responded courteously, asked for feedback, and expressed genuine appreciation for the opportunity. In the end, we chose another ID and agreed to a higher budget because we could clearly see the difference in maturity and class. Dodging this bullet was a huge relief. Zero stars.

Spoke with a few different IDs and approached Le Interior Affairs as their co-founder was an acquaintance and there had been quite a few PR content about their designs. I did not request for a specific designer as the renovation was not considered large-scale. As the unit was a resale there were a number of items that we were unsure of (e.g. piping, carpentry carcass) and requested a site visit so they can give a more precise quote based on what was feasible. The assigned designer ghosted us after inspecting the site. Their enquiry form indicated you must have a 30k minimum budget, which during discussion I mentioned that while I am thorough on checking the items offered, we had the flexibility to work up to 35-45k depending on the scope. They asked if they were the only designer invited to view and upon hearing that they weren't (we had one other ID that came), I guess she was displeased. It was very unprofessional, they were still claiming they will have the revised quote to us within 5 days and nothing.

Don't recommend this firm, had 2 meetings with their interior designers, was promised a first draft design and quotation but only received them after us chasing them. Red flag from the start, if the ID can't even stick to a timeline they set for themselves (for quotation and design), imagine how the renovation timeline will drag on. Until now, no updates at all from the designers regarding their revised design, promised to send to us in 1 week but it's been...2 months?