NorthWest Interior Design Pte Ltd

Summary Of Our 5room Renovation Journey We would like to thank our ID, John from Northwest Interior Design Pte Ltd for his effort and outstanding performance during the course of building our dream home. I trust that many of us have heard of the horror stories(ID went MIA after payment, House renovation became abandon work site) from consumers in the residential renovation sector and with the travel restriction between Singapore and Malaysia due to Covid-19 still on-going, I have multiple reasons to be very apprehensive and sceptical with Interior Designers. Moreover, we sold our old house and have a tight schedule to shift into our new house. In spite of the aforementioned, John gave me the confidence(Of course, there are still some scepticism in me) when he tabled out the projected schedule to me with his iPad during our first meet up for quotation and scope of work. Throughout the entire renovation process, we(Husband and Wife) were as usual, tied up with work and 3 kids. John never once gave us any element of surprise(in a bad way). Instead, we were impressed with the progress during the course of renovation. Fast forward, in 7 weeks, John handed over the house to us 3 weeks in advance, leaving a huge smile on our face. I typically don't really like to recommend ID to Family or Friends. But for John from NorthWest Interior Design Pte Ltd, I make an exception for him in view of his outstanding performance. Please look for John from NorthWest Interior Design Pte Ltd if you are looking for an ID or you may contact him directly at 9023 9369.

My friends had recommended me to check out Northwest Interior as they had engaged their services before. I then proceeded to check out their showroom, and engaged them after doing quite abit of research myself and also discussing with my designer, Paul. The works were quite smooth, and designed turned out as we had planned with Paul. We were grateful that Paul had put in the extra mile to ensure no major issues arose, and he was able to deliver our home to us on time. The workmanship was also very good, and after a few months everything was still in pretty good condition. I'm happy that the materials used were also of good quality. It was overall a good experience and I will not hesitate to recommend Paul of Northwest Interior to my friends.

Going thru stress and time on the legal issues with NW. ID after went missing , NW now don't hounir in incontract say is ID promised not NW. Now want to charge more $ and hse is in a mess. Now sourcing for help , anyone can help and advice pls email me at [email protected]. Site req mon 400 words :( Sry for below Help help pls Help help pls Help help pls Help help pls Help help pls Help help pls Help help pls Help help pls Help help pls Help help pls Help help pls Help help pls

I found Northwest Interior through website. After comparing with the rest of the shortlisted ID firms found on websites and facebook, I have decided to settle with Northwest Interior. In the end, I am neutral about the renovation outcome. It was neither very good nor very bad. Mainly because most of the ideas and selection of materials came from me, therefore there’s nothing much to comment on the design. Service if the interior designer was satisfactory and good as they are prompt in answering questions. Eagle was able to answer most of the questions we had. After the renovation was complete, when something happened, they came down almost immediately without delay to fix the issue. The renovation was completed on time. I feel that it is quite value for money due to the good quality of the materials.

I choose NorthWest Interior after I did some research on internet, visited a few of them at Jurong East Trade Hub 21 and Expo. I got quotations from about 3~4 companies. I took about 2 months to decide to take on with Northwest. In general the effect was not bad. The designer service attitude was good. Even though my friends all said that it was worthwhile with the amount spent against what I am getting, but I was a little unhappy with the materials they used. It was different from what they had promised during negotiation. I think they should improve on the communication and follow up with their construction team. The construction had slightly delayed. The process of entire renovation was quite frustrated though they had compensated in term of work and free gifts. I would not recommend them to my friends and family.

(When I wanted to do my house reno & searching for NW Int reviews, I couldn't find any either. So here goes with the sharing of my 'long overdue' review and hope others will also start sharing) Did my reno early this year. NW Int. quote was one of the lower ones and I decided to give the ID an opportunity eventhough he was relatively new. Also mainly because was recommended by a friend and the reno works were up to standard at my friend's place. Btw, I requested my ID that I didnot want any so-called 'free' stuffs as in reality, those costs are factored in also. So probably that was why quote was lower too. My reno works included the following (Ard $32K. Took approx. 7 weeks in total when estimation was 6 weeks. So still not too bad): - Kitchen & 2 toilets (hacking + tiling + kitchen cabinet) - Replastering of entire house walls + ceiling - Electrical wiring (whole house) - Plumbing - Painting of whole house (Standard matt type paint) - Whole house windows & bedrm doors replacement - Additional wall hacking and floor leveling (this caused some delays due to getting approval from authority) Cost excludes toilet and electrical fittings as I bought on my own. From own experience, I would highly suggest to check the work done everyday so that any mismatch can be rectified quickly. Also, do some readup on your own on how certain reno works are done so you know if its standard regulation or not. This is really critical to avoid getting conned when ID say certain things are 'standard' or if something cannot be done. Ofcourse make sure every detail is captured in the final quote. Hope this helps. Cheers

Agent Raymond late for 1st appointment by 1.5hr. Have to call him. After flat review (resale) told me quote ready in 3 to 4 days . Gave him a week. A week later need to , msg him for quote . Replied me got cough, quote ready by Saturday. No reply heard. Msg him following wednesday, then replied recovering. Quote ready in 2 days. Still have not heard from him. If not keen to do business, say so.

The sales coordinator talked about design n drawings by their interior designer at our first meeting n his quote was slightly higher but our first impression of him n his office was good so we took up the renovation works with them. OMG! After a few rounds of discussion after we paid 30% deposit then we realised they either don't have interior designer or like what they claim, their interior designer are NOT ALLOWED to meet clients. We ended up hv to communicate what we want to their sales coordinator who then got a phantom someone to do the drawings which are not accurate at all coz beams n pipes n pillars n aircon trunking are never factored in or considered when doing the drawings. I do NOT recommend this company at all. Unless u are confident of doing your own ID and don't mind paying above market price for wet works n carpentry then by all means engage the service of NORTHWEST Interior Design. When my neighbour saw their renovation notice she told me she engaged their service 5 years ago and showed me all the impractical carpentry works proposed and done by Northwest. The aesthetic purpose was not achieved but the result was impractical for day to day living. Beware of this company. I would say the quality of their carpentry work is 9/10. But if u are looking for value added design advice or some money saving tip please go elsewhere. Lastly when I asked coordinator whether he was going to conceal aircon trunking for me he said I did not engage his company for aircon installation therefore concealing the trunking is not his job.

I have come to a point where I am at the verge of giving up. What started off as a beautiful dream, is slowly fading. I met my ID and was happy because he listened and was creative with his ideas but as time went on, I realised that he is not able to deliver. Its been almost 2 months since we started the conversations and till now, the kitchen cabinets design is not finalised and others not resolved. What I realised that caused the delay is that the flow of communication is not consistent. He sends me txts at 2am in the morning and doesnt respond throughout the day and then at 2am again. Days are passing, I miss my home, I am breaking down. I called the Manager but not sure if he can do much. I cant believe that this is happening in Singapore. I hope the higher management can email me at [email protected]. For others out there reading this review, do your homework before engaging your ID. This is purely based on my experience.

Bad comments after I have been moved in my house 1 year. The after sales service and renovation works done of this design company is really terrible. I am really disappointed. The problems have appeared one by one after stayed for 1 year. The problem of upper kitchen cabinet is appeared again. Actually the upper kitchen cabinet has been patched up previously but after not even few months the problem appeared again. Other than that, the tile of bathroom was cracked and cabinet of bedroom also have the problem. Actually I have purchase 2 years insurance in case if have any problem for renovation works of my house, they can come to repair. But the service of interior designer (ID) is really bad and disappointed. I have informed the ID about the problems of my house. Guess what he replied me. He replied that this problem is inevitably normal and keep on delay to arrange person come to check about. I need to keep on following up with them. Really disappointed on this design company and the service of the in charge ID.