Voila Design Pte Ltd

There's always that apprehension when it comes to a renovation project. From design alignment to communications and actual physical works, there will always be this worry that things might go awry. However, working with Eileen and Jason kept that to a minimum and throughout the entire process, one key word stands out: Trust. We trusted them to understand our design concerns and they delivered flawlessly. They took our concerns about meshing functionality and aesthetics seriously and modelled a home that is both aesthetically-pleasing and ultra functional. The balance is uncanny and we are very impressed by their attention to detail. We trusted them to tell us the negatives. Be it a last minute change, something that went unexpectly wrong or even when our wants were just not feasible. We wanted to be in the know and they were very liberal with sharing their knowledge and expertise. They were candid with their sharing and that mades the entire process very enjoyable. We definitely love them being not yes-(wo)men and their effort to explain their point. That was really something that we are particularly thankful for. We trusted them to see things through. This was especially important when they shared any negatives because then, we all would need to come up with a solution. And they were relentless problem solvers. They thought through every problem and tried to come up with the best answer. Even if there were compromises to be made, they were honest and upfront about it and would continue to find ways to make the compromise a non-concern at the end of the day. The amount of fervour and commitment were just so pure that it wiped our apprehension away. So overall, we woud like to say a big thank you to Jason and Eileen. The trust were there throughout then entire process. You two made our dream home come true and we would love to see your future projects.

My family had requirements to change multiple aircon; with relatively complicated piping requirements. Boss Jason was quick to respond. More importantly, the aircon came and did an initial survey free of charge. The quotation was competitive as well. During the day of scheduled installation, all the parties involved (aircon/painter/ceiling works) all were well coordinated by the company and started early in the morning; so they can maximise the time to put their effort to deliver a superior product/satisfaction. I’ll recommend this to anyone who wishes to do any interior works; big or small.

In a sea of ID horror stories, very thankful that we had a superb experience with our ID Kok Wei from Voila. Our 4-room BTO renovation was extensive (includes reconfiguration of the rooms, hacking and re-tiling) and the project was under time pressure because of delays for our key collection, but Kok Wei managed to work his magic and delivered our home to us on time :) Throughout the process, he showed up with creativity and was very accommodating, going above and beyond what an ID should do, including taking calls with us at 11pm because of our work schedules, coordinating with our vendors, and being game to explore new ideas (eg we wanted dog doors and skylights). In the many decisions we had to make, he provides detailed counsel, laying out the pros and cons of each option and his final recommendation, which we appreciate given that we are first time homeowners. While we hear from our friends stories of having to head down and check on their renovation progress every other day because they do not trust their ID, we honestly only visited 6-8 times throughout the 2.5 months. Not a recommendation or benchmark - but just an indication of how much of a breeze the entire experience was. A key element we valued was how much we trusted Kok Wei, and that contributed to this positive experience. When there were issues (as with any renovation project), he tries his best to rectify as soon as possible or providing alternatives solutions. We even saw him making some paint touch ups on a Sunday just to make sure we get our place in the best possible condition before the handover! Grateful that we had such a great partner throughout this renovation experience. Highly recommend (we have been recommending to our friends) and thank you for designing our first home! ?

Even before my husband and I officially embarked on our renovation journey with Eileen at Voila, Eileen surprised us with her proactiveness and true desire to help us design and build our dream (and functional) home. She asked us questions about how we wanted to live, ideals, pet peeves etc and this effort to get to know us really solidified our decision to go with Voila. Eileen checked in with us frequently on our thoughts about her designs and always tried to improve the ideas we raised. We are particularly pleased about how she elevated the design of our master bedroom, as well as the incorporation of my dream barn doors into the house. :) During the renovation process, both Eileen and Jason were quick to respond and did not hesitate to provide their professional opinions, even if it meant disagreeing with us! We are truly grateful to have built a relationship based on humour and trust with this power duo. Thank you for addressing our queries, both big and small, at all hours! Our renovation was completed within the stipulated timeline (2.5 months) and we are very pleased with the result. Even post-renovation, they were very responsive and fixed any post-reno defects quickly. Will definitely recommend Voila to our family and friends!

It has been 4 months since we moved into our new condo, and I can confidently say that the space is as beautiful and functional today as the day we collected the keys. We were looking for a firm that could meet our aesthetic and practical living requirements, all while keeping our budget in mind. From the sleek living area to the cozy, well-lit bedrooms, Voila delivered a home that truly feels like ours. Seeing everything still working perfectly after daily use gives us a great peace of mind.

Very satisfied with Voila's help and support through our home renovation journey. Kok Wei was very patient with us and always very accommodating of our requests, and we really appreciated his suggestions and opinions as to how our home should look like. Our home is everything we wanted and more, and every time we enter, we feel so grateful that Kok Wei recommended certain things and advised us against others. It was very comfortable working with Kok Wei, and we hope to be able to work with him again if and when we move to a new place :)

From the initial consultation to the final reveal, xiaoyuan was fantastic and amazing! Felt like she's more than a designer to us, shes more like a good friend to us. Very thankful to her, she listened to my needs, offered great suggestion, and created a space that is both beautiful and functional for our house we couldn’t be happier with the outcome and call this place our home. I would really love to engage her again if I ever move to a new house in future ? Thank you soooooo much xiaoyuan?

What truly sets Voila apart from other renovators is their unwavering commitment to your clients’ satisfaction long after the project has ended. Your willingness to assist with any house issues that arise, even years later, is a testament to your exceptional dedication and customer care. This level of support is rare in the industry and speaks volumes about your professionalism and integrity. Thank you so much Jason!

Eileen was great to work with and managed our project very actively and enthusiastically. We appreciate her willingness to adapt to our wants/needs but also share better ideas for us to build our home. When Jason joined the project to help with coordination, he was on task and easy to interact with. They were both accessible and continue to be available for any post-reno questions that we may have.

I've had the pleasure of working with Voila Design for the second time, and I must say, it's been another fantastic experience. I reached out to Jason this time round, and his responsiveness to my requests was truly impressive. Not only did he address all my needs promptly, but he also ensured that the project was completed within the agreed timeframe. I'm genuinely satisfied with the quality of work delivered. Thanks again!