I engaged Donna and Great Oasis after interviewing multiple IDs and what sold me on Donna is the fact that she was not pushy when it came to how we wanted to build our home, she gave us a lot of freedom in planning but stepped in when she knew the plans will not materialize well. She also took the time to give us options, from budget friendly to more expensive so we can make our own decisions on where we want to spend more or less. She provided a lot of insights, especially when it came to technical work, carpentry and areas i knew less about. She asked me multiple times if i need help with the "designing" part and stepped in whenever i needed more support without over involving in the decision process. She was also very flexible as we did change our requirements here and there and she never got frustrated and remained positive throughout. She also never took anything for granted and checked everything with us before giving the final confirmation to her contractors. Special shout to the carpentry work and tiling work from her team, there were no issues on either of those key elements. Donna was also very transparent about costs and money and returned every single cent back to me if there were refunds etc. As with every reno, there were 1-2 incidents but Donna was able to quickly resolve it and even bore the costs if the issue was from the vendor side. Finally, Donna even checked in and helped out with minor issues despite the "warranty" being over and i truly appreciated that. I really couldnt have wished for a smoother process and better results. even after living in the house for 1 year + now, guests always compliment how good the house looks so thank you Donna!! <3
DesignShe provided a lot of insights, especially when it came to technical work, carpentry and areas i knew less about. She asked me multiple times if i need help with the "designing" part and stepped in whenever i needed more support without over involving in the decision process.
WorkmanshipSpecial shout to the carpentry work and tiling work from her team, there were no issues on either of those key elements.
Painting had some issues but was able to get it touched up FOC
Customer ServiceFinally, Donna even checked in and helped out with minor issues despite the "warranty" being over and i truly appreciated that.
Value for MoneyYes, after interviewing plenty of IDs, Great Oasis was mid range but provided great service so i think worth it!