M3 Studio Pte Ltd

This is my second time working with M3, and they did not disappoint. As someone who is inspired by various styles and has a ton of frivolous ideas, Montie did a great job in turning my crazy requests into reality. My opinions were valued, and I really appreciated the suggestions and solutions provided that allowed me to achieve my vision while keeping the cost within budget. Any questions or feedback that I had were all promptly addressed, and they were very accommodating to my preference of being very hands on and involved in the entire process. Personally, I also find it a huge plus that the reno site was kept neat, and they made sure that the cleanliness was also maintained outside the unit so that the neighbours were not inconvenienced.

Thank you very much to Haikel for the great 'masterpiece'... I chose to have the unit that I bought renovated 100%, and there is no regret for choosing M3 Studio. My husband and I had put careful planning, etc. into the renovation process, and Haikel complemented everything with the design details up to the execution and completion. Rectification works, where needed, were followed up promptly by project manager Chris whom I got into engagement much later. Thanks to Chris too for the follow-ups and follow-throughs up to completion. Responses to queries over a Whatsapp group which I had created (without Haikel's agreement!) were sometimes prompt. Chris was prompt in responding too sometimes. I could even be messaging after 'office hours', but at times, I would still receive responses. Haikel understood my design needs (and wants) very well even with just verbal descriptions. He also took my pic references (for conceptualisation) into account during the planning process. His eventual proposed design was absolutely on point. He actually even went beyond in the design according to my needs (and wants, of course). He advised against a few design ideas which I doubted initially, but there is no regret now. All in all, M3 Studio is the designer for your new home. -Yuni

M3 came highly recommended by 2 friends who both engaged designer Raeve. Unfortunately, she had to leave the country and Haikel (from my understanding, he is one of the bosses) took over my project. My experience seems to be quite different from that of my friends’. Project management was haphazard at best and the completion date was constantly delayed due to the issues below.. Haikel oversaw the kitchen countertop installation, which came with a complete crack in a portion of the countertop. This was not pointed out until I noticed it. This crack also looked like it had been patched up. It was later agreed that the broken countertop would be replaced. However, the replacement countertop was fabricated with a 1.1cm gap from the edge of the countertop to the wall. I am unsure if this would have been installed had I not been present. After rejecting this piece, the workers proceeded to remove the countertop and chipped another slab of countertop. Due to the constant movement of the countertop, the backsplash was damaged, and I insisted that the damaged portion be replaced (especially since we had a lot of spare tiles leftover). However, the broken portion of the backsplash was merely stuck back on with silicon. This did not seem right, as the broken piece could be removed very easily. I had to demand for a proper replacement, which was eventually done. My unit was undergoing hdb’s HIP and it was made clear to Haikel that the toilets would have to pass HIP’s water test. One of the toilets failed the water test 3 times and had to undergo 3 rounds of rectification before passing on the 4th test. Without the requirement for the HIP test, I would not have known that the toilet had inadequate waterproofing. Haikel also repeatedly confirmed that a lintol had been installed above the door frame. The purpose of a lintol is to bear the weight of the wall above the door frame. Without it, the door frame may sag or collapse in the long run. We asked for a small portion wall to be hacked to prove the existence of the lintol. As it was not there, a bigger section of the wall had to be hacked to reinstate the lintol that was supposed to have been installed initially. There was a choke in one of my toilet pipes and I was first notified of the choke by the plumber (my uncle) when he first visited the site after hacking/ tiling/ plastering works. Haikel claimed that the choke is HDB’s responsibility, however, a joint inspection conducted by HDB determined that this choke was due to earlier renovation works.