Tid Plus Design Pte Ltd

Met with 8 interior designers and contractors and fell in love with Tid Plus Design because they understood my needs very clearly and even suggested ways to improve the design to suit my requirements. The workmanship was top notch and Kai monitored and updated the renovation progress very closely allowing me to be at ease throughout the renovation period. Their designs are very updated, timeless and really very functional. My home is a HDB resale flat and nothing can be salvaged. She worked within my budget, and advises us what are the "needs" and "wants" so that I could scale down my design to fit how much I am willing to pay. The project took 7 weeks to complete, one week earlier than the expected handover. Kai is also very patient with my changes with the project along the way. I highly recommend them as an interior designer if you want a stylish home without being too expensive.

We had a fantastic experience working with Javette and the team from Tid Plus Design. Despite working within a tight budget, they delivered outstanding results that far exceeded our expectations. The kitchen and bathroom designs were beautifully executed, seamlessly combining functionality with aesthetics. The designs were elegant, thoughtful and perfectly tailored to our needs and preferences. Every details were carefully considered and the final results are not only stylish and comfortable, but also beautifully minimalist, which is exactly what we were looking for. Throughout the project, Javette was professional, responsive, and easy to communicate with. The team was efficient, attentive to feedback, and always had creative solutions to any challenges that came up. We are incredibly pleased with the outcome of the renovations and would highly recommend Tid Plus Design, especially if you are looking for quality design within a reasonable budget. Thank you again Javette and team for making our home truly special!

I would like to share my experience. A very terrible experience and nightmare indeed. The ID/Company would promise to send me things by when for example, they would say tomorrow then when I asked tomorrow, they would say the next day and then it just keep dragging with these empty promises until days and weeks. The ID/Company would sometimes did not plan ahead for discussions or to send things in advance that needed confirmation and pushed me to make decisions at the last minute immediately or within 1-2 hours during my work hours and meetings after sending at the last minute even though I already said to inform, send me in advance and give me adequate time to study and confirm things. They would then said if I don't get back within the stipulated time, don't blame the Company for any delays. The ID/Company would push blames on me, insulted me, verbal abuses with bad customer service and empty promises causing further delays and anxiety to me. The ID/Company would not be responsive especially weekends and worse case there was no reply for 1 week even though I mentioned urgent. She would claim family time and busy. I also met the ID/Company a few times to convey comments, decisions and materials but did not take note, forgot and I have to keep repeating meetings after meetings. The ID/company would give attitude problems, getting impatient easily and rude to me making discussions very difficult. There was once in the showroom as I was trying to discuss and ask questions, she impatiently shouted at me, banged the table, gave me a threatening stare, fold arms and behaved like a hooligan. Every question I asked, she would give a nasty and impatient tone to me and asked another ID to talk and listen to me instead. There were instances of threatening, insulting, speaking to me like a hooligan, raised voice at me and I feel abused. I gave my trust to the ID/Company but ended up I was treated like enemy/worker rather than client. There was no basic customer service. Due to all these, I requested to change an ID and the Company kept saying everyone was busy. I don't have much choice as works were done half way and I have already sold my current flat after getting the Schedule from the ID/Company. I was desperate, stressed, panicked and pleaded for the company to finish all works in the contract so that I could moved in quickly by the stipulated date given by the HDB, if not I would have to sleep on the street or at a risky, dirty and messy incomplete house. However, both the ID and the Company chose to terminate the contract prematurely without fulfilling the original contract that was signed by me and the ID which was a breach of contract. They said they would just finish whatever they have done half way and the rest like carpentry works, they would not continue and asked me to find someone else at that very tight and critical juncture. I have no choice but to agree to that arrangement as time was running out and they refused to continue even though I pleaded out of desperation for them to continue as I have to move in as soon as possible that was set by the HDB. Due to this, I am faced with many difficulties, extra costs, anxiety, problems and long delays which caused major disruptions to my life, plans and schedules. The ID/Company did continue to finish whatever they have done half way and I did not raise this matter up. Recently, my legal circle said I should request for a compensation after all these things have happened and I shouldn't be keeping quiet. I requested but the company sent a letter to me that I agreed with that arrangement and they have done no wrong. Till now, they thought they they have done no wrong. Also, they discounted the fact that I was forced and left with no choice to agree at that stressful point of time as the they refused to continue even though I pleaded out of desperation to continue as I have to move in as soon as possible in which i have sold my old flat based on the original schedule provided by the ID. Please choose your ID and ID Company wisely, thanks.