17,542 Views · Updated 03/11/2026

Unimax Creative Interior Design & Renovation

Recommended by 50% of Singapore homeowners

288 Balestier Road, #02-02, Singapore, 329731

Video Consultation AvailableNon-obligatory consultation1-on-1 advice with designerResponds within 24 hours

Overview

At a Glance

3.7Poor6 Reviews
Design3.8
Workmanship3.3
Customer Service4.0
Value for Money3.5

Showrooms

Reviews (6)

Write a Review

Reviews Insight

New!

This is an AI-generated summary based on 6 homeowner reviews.

Homeowners who praise this firm describe quick follow-up and regular updates during the renovation, and one reviewer said the designer answered a first-timer's many questions patiently. The most consistent concerns are that defects and warranty issues were often not resolved after handover, and that workmanship quality and project manager responsiveness were criticised. The positive reviews are older (2017 to 2019), and the single 2023 review describes an unresolved damage dispute, so the current experience is less clear.

What homeowners value most

  • Quick, regular follow-up during the renovation
  • Patient guidance for first-time renovators
  • Issues were amended when raised during works

Things to take note

  • Reluctance to take responsibility after damage or defects
  • Workmanship quality described as ordinary or poor
  • Project manager hard to reach and issues left unaddressed

Best for homeowners who are

  • First-time renovators who want regular updates and guidance before committing
  • Homeowners who want frequent check-ins during works and are prepared to confirm defect and warranty terms in writing before signing
Customer rating
Review type

Your contribution means everything to us! Firms cannot pay to remove or amend their reviews.

L
Lynn tan Designer Chloe QuekPosted Mar 20194,583 Views
8.8
Design10Workmanship7Customer Service10Value for Money8

“Highly recommended ID Chloe Quek”

I was doing a lot of research on looking to find a trustworthy ID and also be professional on my tight budget of $8k for my new 3rm bto. Kiasu me, sent out and received abt 7quotes. 5 co gave me sky rocket price for just reno on kitchen n living. Being realistic, i just ask for kitchen reno, painting, window grills, the basic. Chloe though i did not engage her at 1st, gave me loads of advice n i throw her so many questions as a 1st timer doing reno. She was so professional n patient in answering everything to help me make sure the ID i find meets my needs. After bothering her for abt 3wks, i ask her again if she can do a better price. Even though its just a little higher than my intended budget, i finally decided to confirm her as my ID. U may think she use hard sell or under cut or give crappy work. But no, throughout the 1mth reno, she is constantly checking n updating me. As a designer myself, i tell her my ideas n whether is doable. Complete honesty. Yes mean yes. No means don't waste money on fancy things n keep to my budget. To me honesty n creativity is what all homeowners want. No sudden drop u bombshell n tell u must add this n that that end up costing so much more. For my tiny budget, i am truly a happy n grateful customer. Definately will recommend a responsible ID like chloe. Will take more photos once cleaning is done.

Design

Yes, all to my ideal kitchen even to the painting.

Workmanship

Mostly. Anything i am not happy with, she will immediately amend the problems.

Customer Service

Definately. Aunties like me are quite troublesome n yet she can handle me very well.

Value for Money

Yes, except for the stove overall look that the company supply that i didn't really like.

This review is the subjective opinion of a Hometrust member and not of Hometrust.

A
Angela Designer Fione TayPosted Mar 20176,985 Views
7.5
Design7Workmanship7Customer Service9Value for Money7

“The interior designer was responsible and follow up service was brilliant”

It took around 1 week for us to decide if Fione was the one we needed for the house. We met through a friend's recommendation, and I have not regretted my decision since. Living with my two young boys and husband, we wanted a warm fuzzy family atmosphere in our new home, and I believe that she did just that. I am satisfied with the outcome, as the interior designer was responsible and follow up service was brilliant. Would definitely recommend Unimax to more of my friends.

Design

Nice design

Workmanship

Good quality

Customer Service

Very quick and efficient follow up

Value for Money

Not bad

This review is the subjective opinion of a Hometrust member and not of Hometrust.

jason_chas
jason_chas Designer Daniel ChewPosted Jul 20203,242 Views
2.8
Design3Workmanship3Customer Service2Value for Money3

“Customer unfriendly renovator, ordinary quality”

My experience with this company has been very poor. There were no issues prior to signing a contract, however once work commenced, many issues that were left unaddressed and the project manager became difficult to contact. The workmanship was ordinary and it seemed that many of the contractors were untrained in customer service with a couple that could only be described as downright rude. Unfortunately after spending >$20k on a kitchen renovation the cabinet surfaces have discoloured due to (normal) UV exposure, and the company has taken the position that this is not a warranty item with the business owner refusing to discuss options with me. I would not recommend this firm to others.

Design

Most of the design ideas came from us. Very little creativity from the designer.

Workmanship

Several panels were damaged prior to delivery on site and only rectified after much convincing. Drawers were misaligned with contractors taking a "good enough approach". We paid top dollar for our kitchen renovation (>$20k) and the workmanship was disappointing.

Customer Service

The Service was unacceptable. A few years after the kitchen installation, the high gloss panels (which cost over $8k additional) discoloured. I was told that this is not covered under warranty and the business owner did not take a call to discuss options for rectification.

Value for Money

For the amount of money we paid for our renovation, the experience and outcome can only be described as disappointing.

This review is the subjective opinion of a Hometrust member and not of Hometrust.

J
Jacky Ho Designer Andrew LeowPosted Jul 20233,496 Views
1.0
Design1Workmanship1Customer Service1Value for Money1

“Irresponsible ID”

Their ID did renovation above my unit and damaged my false ceiling. Common matter but they very reluctant to take responsibility. Contacted the designer about the damage, his initial reply was not be responsible for the damage, instead asked to come and check first. However he could not provide a date and time for coming. When I called the company to escalate this, their reply was to complain to HDB. I am so shocked with such response. Irresponsible company, no wonder their ID also same attitude.

This review is the subjective opinion of a Hometrust member and not of Hometrust.

t_d_lew
t_d_lew Designer PaulPosted Feb 20194,966 Views
1.0
Design1Workmanship1Customer Service1Value for Money1

“Rubbish workmanship, irresponsible designers. Whole splew of fake positive reviews.”

Rubbish workmanship, irresponsible designers. Whole splew of fake positive reviews. They did the works for my unit and only when I was selling my place did I realize that they did not file the entirety of the works with HDB! I could not handover the flat because HDB refused to certify their checklist! WTF! And when I called them to complain about it they simply ignored the issue! I had to engage a PE and another contractor to make up for their mistakes!

This review is the subjective opinion of a Hometrust member and not of Hometrust.

U
unhappy customer Designer Daniel HungPosted Jul 20178,641 Views
1.0
Design1Workmanship1Customer Service1Value for Money1

“Got con off by unimax on the booking fee.”

I meet unimax in the Asia home Renovation exhibition. As we were looking for a ID for our new place. We were talk to get a quote without obligation. But eventually we were corner and have to place a $500/- booking fee for the offer which was later found that they are having it every single day. We eventually decided to drop them as we found that, those promises in the exhibition will eventually taken out. Prices they talk on the table and reflected in the quotation are different. The ID have little knowledge on renovation and can give little advise and everything to your request is NO. So we only get a few quotations which we spend $500/- which we were not able to get a refund after we cancel their service.

This review is the subjective opinion of a Hometrust member and not of Hometrust.

Showing 1 to 6 of 6

Frequently Asked Questions about Unimax Creative Interior Design & Renovation

How has Unimax Creative Interior Design & Renovation been rated by homeowners?

Unimax Creative Interior Design & Renovation has been rated as poor by homeowners, with an average rating of 3.7 rated by 6 homeowners.

How many showrooms does Unimax Creative Interior Design & Renovation have?

Unimax Creative Interior Design & Renovation has 1 showroom

Can I enquire with Unimax Creative Interior Design & Renovation for my renovation project?

Yes, you can enquire with Unimax Creative Interior Design & Renovation for a personalised quote for your renovation project.

Can I have video consultations with Unimax Creative Interior Design & Renovation?

Yes, Unimax Creative Interior Design & Renovation is available for video consultations.

Top Rated Designers

See all