Writing on behalf of multiple victims who have shared similar experiences.
Consolidated feedback highlights concerns from several individuals.First payment/ deposit demands reported as ranging between 20% to 50%.More than 25 clauses on the contract.Contracts contain numerous clauses that appear to primarily benefit the firm, including additional charges such as liability and drawing fees.Lack of transparency in processes, with frequent changes explained through varying reasons.Commitments on timelines often not met, with repeated delays and shifting priorities.Even relatively small projects (under $30k) have faced significant delays, with no workers or contractors present on site.Contractors have approached owners directly for payment, citing instructions from Ai Genz Builders and non-payment by the firm.
As someone who has already made payment and faced difficulties, I want to share my experience.
For those currently working with this firm, please exercise caution and be prepared for challenges.For those who have not yet engaged them, consider exploring other firms that are HDB‑registered, CaseTrust‑accredited, require lower deposits (around 10% or less), and have simpler contract terms.
Cheers!