Latest Interior Designer Reviews

Saw this IG story when i already pay deposit then i know siao liao. The wife’s (denise) insider information already say the husband who’s the lead designer jaded and the tone they use is blaming type. Was not expecting much, just want to finish ASAP and i also cannot pull out cus signed contract and pay dep liao. Ended up with delays also, not as bad as the others i think, cus i try to follow up closely and i think the trick is really must micromanage them but it is rly taxing. Just felt the need to share becuz the service i received not exactly the best especially towards the end. Dun rly feel valued as a client but thank god my reno finally ended.

We hired Eighty Two for a full condo renovation. They promised high quality materials but installed visibly lower quality ones instead — thin, hollow partition walls and feather-light bedroom doors. This was not subtle. When we raised these issues, they went silent, delayed replies, and dragged out rectifications. Some problems were eventually fixed, but many remain unresolved. Their workmanship was unacceptable. Within 4 months, our floorboards started peeling and became so uneven that you could trip over them. Instead of fixing the root issue, they nailed the boards down as a quick fix because redoing it properly would have been too disruptive once our furniture was already in. Customer service was even worse. They were attentive during the sales phase, but once payment was made, communication became evasive and selective. Emails went unanswered for months, and replies ignored key issues. We repeatedly asked to speak with the owner, Terence Neo, who we were told makes these decisions. All requests were ignored. While he is not obligated to meet us, it reflects the company’s lack of accountability. This company is all branding, no backbone. Nice office, strong sales pitch — but poor standards, poor follow-through, and poor integrity.

Engaged our service and agreed with the pricing quoted, however they went back on their words after job done. Refused to pay amt of nearly 7K even after multiple chase and civil suit against them. You can check out their other reviews in goggle, not one but a couple of company debts. Director & ID keep delaying and giving empty promises. Engage them at your own risk.

The subject title sums up what I been through. Long delays of 6 months and beyond with no service at all. Better off I do my own coordination if i can. 3D does not show what I want, workmanship is dependent on the sub cons, not them .

I engaged Espace Creative after receiving quotes from a few firms at Homereno.com.sg. The renovation was very unsatisfactory and I found that Espace cannot be trusted. The works kept delaying and Victor kept promising that contractors will arrive to proceed with the works but nobody turned up. In the end, the renovation was only done halfway. After receiving payments from us, Victor did not complete the project and kept delaying it. We are unable to reach him after that. Works were so incomplete that when we came to check on the progress, my house was empty and without windows! I felt cheated from this experience, and would like to warn other homeowners on Hometrust.

We engaged an ID from this company to assist with our renovation. After the first meeting, he turned out to be aggressive and wanted to have his way. He refused to allow us to choose any designs we wanted and insisted that he is the interior designer and that he knows best despite the house and money being the customer's. He refused to make modifications to the quotation and when we complained to their management about this, they mentioned that we have to agree to whatever they say, they cannot amend the contract and that they cannot re-assign our project to another interior designer. Truly shocking for such a large establishment. They forced us to cancel the contract so that they can walk away and take the easy option. Do not trust this company. They are not interior designers. They are HDB registered but not CASE or RADAC registered. There is no customer service here, they are only after quick bucks.

I was a Abben Loft customer who had sought this company service to build staircases and a loft in May 2016. The boss is (name removed) and i am very dissappointed with his service. The vertical metal column n staircases he built was slanted. Contract stated 25mm plywood loft deck and he used about 15mm. He even dared to erase 25mm n rewrite 15mm on the document. Luckily i had photos with signature as proof. I feedback to him about these problems several times and he refused to amend. He kept asking for more payment and refused to rectify the defects first. After giving many chances, I went to CASE and CASE sent him 2 letters. He refused to do anything and I went Small Claims Tribunal and was awarded compensation almost 90% of the first deposit (about 9k). However, he didnt pay me a single cent after 1 year or contact me. My Small Claim Tribunal Case Number is SCT/4865/2016. The loft he had built is unsafe and I had to dismantle the whole structure in the end.I posted a negative feedback at his Facebook review but he blocked me so my review can't be seen online on Facebook. I spent about 9 months struggling to fix this matter, going CASE, consulting lawyers and preparing documents n attending SCT.

In short, tactic is to offer whatever it takes to secure the deal for a 50% deposit . After which, excuse to delay not do up job surface. They even engage my contractor to do work without paying him and went mia. And have the cheek to push away all blame. Director Ricky chua and partner jacquline Barbara is out to cheat. Reports had been made to police to press charge on them. I appeal to all who have similar experience to come forward . Please contact me at [email protected] to know your options. Currently CAD officer was looking into the cases. The more victim to report the better will be for the police to take action.

We were impressed by the portfolio and how they understood our needs when we were having the initial disucssions. However, once contract was signed and deposit paid, everything changed. It was literally a nightmare as Bridget kept forgetting what we told her, we had to spend every meeting going through the changes we wanted the last meeting and she had to spend half an hour looking for the 3D drawings of our house from her computer.. designs shown to us was totally different from what was agreed on and they look really ugly.

After performing alot of background check and talking to others, found out something even more ridiculous. She is also operating under MacJack Internetional Pte Ltd with a different name called Jackie Babara. Her name card for BJ Design Consultants Pte Ltd is Jackie Jasmine Martine. She may operate under different company name, but her facial trait cannot be escaped, she looked like indian to me and her eyes is strabismus (cockeye). What will a decent business person disguised in multiple different names in different company. Please see the review here also from another victims https://www.hometrust.sg/interior-designers/macjack-international-pte-ltd, if you do a search in google you will find more victims as I cannot post the link here,