Latest Interior Designer Reviews

Saw this IG story when i already pay deposit then i know siao liao. The wife’s (denise) insider information already say the husband who’s the lead designer jaded and the tone they use is blaming type. Was not expecting much, just want to finish ASAP and i also cannot pull out cus signed contract and pay dep liao. Ended up with delays also, not as bad as the others i think, cus i try to follow up closely and i think the trick is really must micromanage them but it is rly taxing. Just felt the need to share becuz the service i received not exactly the best especially towards the end. Dun rly feel valued as a client but thank god my reno finally ended.

After speaking to the ID, Rick, we were told that we will be hearing from them in two weeks. FIVE weeks have past. We texted, multiple times, in the group chat set up by Livspace (in which Shim was also in) but there was still no response. This is despite them having read our messages. Even if they did not want to do our business, they should at least have the courtesy to inform us, instead of making promises and making us wait. We are thankful Livspace showed us their true colours even before we decided on engaging them. We would’ve suffered even higher costs and damages had they responded and ghost us after. Hope this serves as a serious warning and red flag to ‘potential costumers’ of Livspace. Terrible ethics.

I was a Abben Loft customer who had sought this company service to build staircases and a loft in May 2016. The boss is (name removed) and i am very dissappointed with his service. The vertical metal column n staircases he built was slanted. Contract stated 25mm plywood loft deck and he used about 15mm. He even dared to erase 25mm n rewrite 15mm on the document. Luckily i had photos with signature as proof. I feedback to him about these problems several times and he refused to amend. He kept asking for more payment and refused to rectify the defects first. After giving many chances, I went to CASE and CASE sent him 2 letters. He refused to do anything and I went Small Claims Tribunal and was awarded compensation almost 90% of the first deposit (about 9k). However, he didnt pay me a single cent after 1 year or contact me. My Small Claim Tribunal Case Number is SCT/4865/2016. The loft he had built is unsafe and I had to dismantle the whole structure in the end.I posted a negative feedback at his Facebook review but he blocked me so my review can't be seen online on Facebook. I spent about 9 months struggling to fix this matter, going CASE, consulting lawyers and preparing documents n attending SCT.

They claimed to be a HDB licensed contractor, but it turns out that they're not. They have also been doing the renovation work without applying for a HDB permit. I signed a contract with them because they are CASE Trust accredited. Then they use another company that is not CASE accredited to bill me. They also did not provide a performance bond (a CASE requirement for accredited companies) for the deposit that they took from me. False ceiling was done wrongly 3 times. Flooring materials were infested with bugs. Low quality carpentry with shoddy workmanship. After more than 1 year, the renovation work is still not completed. All the work are passed to their sub-contractors. The ID hardly do any site visit to check on progress or the quality of the work done. Lots of nice sales talk before signing the contract. After taking payment, they avoid my phone calls and don't reply my messages. Their true colours are now revealed. I'm going to file a police report against them for fraud.

Beware of this contractor, Ego, never admit his fault when things screw up or damage client's items, saying is due to the cheap quality of the product client used. his worker broke/ damage client's item, and wanted client to produce evidence to it, he thinks his in CSI... Just becareful if you had already sign up with him. he is just rubbish

I had received feedback that she is now operate under AT General Contractors... Be aware... This company AT General Contractors is not registered in ACRA anyway, when perform a search, couldn't find the company listing.

Saw The Scientist's designs and i thought they were different from other ID we saw, and in fact, they were REALLY different. I dropped email to them to book an appointment so that we can further discuss my concept of what i want my home to be. Few days later, an ID, Cynthia rang me up to arrange for appointment and even dropped me a text to confirm the meetup, i gladly accepted. A day before the appointment date, Cynthia has to reschedule the appointment to another day because she has a site meeting. I can't make it too, so i proposed her another day. Days after days, no response at all. Such a waste of time to actually prioritize time for the appointment but was given such a horrible service. If this is the type of service provided even before i can even meet the ID, i don't think anyone should even consider them at all. Horrible follow up, or rather, no follow up at all and leave you there hanging.

Worst experience with space calibre and if there is a zero option, would have given it to him straight away for the delays of work and lousy quality of work delivered. The designer is not only incapable, but also gives excuses for things that are done wrong. He is also not careful with detailing and tend to overlook important details. Will never ever recommend this kind of service provider to anyone else

I've fully settled their payment and the MIA designer Melvin Kiew sent me a whatsapp confirming this. However Gplan still proceed to send me a small claims. There wasn't anyone else to liaise with regarding payment right from the start! Everything was through the designer. How can their internal problem be thrown back to consumers. To date rectification was still left undone since their designer Melvin Kiew ran away with their money. Very frustrating experience!

Started as a very sweet and promising experience but ended up as a very sour experience with a lot of regrets and nerves wasted. My renovation was run by Edmond Khoo, and it started beginning of May 2018 and it ended believe it or not end of August 2018, after I moved in already. So almost 4 months of nerves breaking for a very simple renovation where the main work was in the kitchen and toilets, for which all other previous designers I have contacted told me that it shouldn’t take more than one and a half month. I decided to try this company because Edmond really did his best to meet my tight budget and also he was very responsive and engaged at the beginning. Responding very promptly on all messages and assisting around all small details. But along the way things started to change. They started making mistakes, which I was asked to cover at first but then he decided not to charge me for it. I also excluded few items as the price was only growing due to design requirements. I outsourced it later on after I moved in and they were way much cheaper. So I was supervising the work in the very first month, and pointing out the eventual mistakes. The wet work was finished in the fist two weeks, but after that started a phase of stagnation. I was asking for a list of items that need to be completed before the second payment was due because I had to travel overseas and arrange for the handover of the subsequent payment. I was told that if I micromanage their work they will not continue working any more and all this was happening the very same day when I had to travel overseas for one month. Imagine the stress level. At the end he decides to continue working and anyways I am overseas so I will not control absolutely anything. The whole problem was that he also did not control absolutely anything which was his job to do. So I come back at the end of July which was the deadline for handover and the work is still not done, and the one that was done had mistakes. I would really not exaggerate if I say that every single thing they did had a mistake. They polish the parquet so that they continue working on it without any protection for which I payed and gets scratched again. I insisted that I do not accept scratched parquet and he had to repolish that one. He makes 3 sliding doors for my wardrobe and he installs the middle one behind so you cannot catch it to open it, and he is trying to convince you that it is a preference, not a mistake. The drawers not well covered and finished with laminate, not aligned at all. I had a kitchen with 1000 mistakes: forgotten the dish rack over the sink and when eventually fixed installed backwards, forgotten the cables for lights, forgotten the inlet and outlet for the dishwasher, the dishwasher space way too small for it and they had to fix it twice to get it right, a useless cabinet of only 5cm depth, no hidraylics on all doors that open up, kitchen size smaller than on the render given as per plan, no space for gas pipe, no metal drawer as initially planned and payed for and the list goes on.... Painting not done properly with not well covered areas and dirt, exposed holes of previous fittings, cleaning done than they proceed working for another month and I still have a permanent rust stain on the tiles in my common toilet from their metal cans. As for the quality of work, it was done from the cheapest board that you can find on the market which is not even used for kitchen cabinets. Cheaper than that would be a cardboard. I know you might think if you want cheap price this is what you get, but there are certain standards in carpentry which must be respected in order for the item to function. So I give to him a list with all things he needs to fix and tell him that I need to move in a month time, so technically he has one more extra month to finish his work. The idea is I don’t want to rush him but as long as he gets everything well done. And here starts another phase of stagnation all the way until the very last week and eventually I move in and still have his workers around at the same time on thee same day. Imagine that stress level as well. I also discover that the gas was never installed, so I arrange for installation only to discover that there is not enough space for the gas pipe because the oven is too high. So his workers keep coming on every Saturday to fix their mistakes for another month. After 4 months I can say that I am very happy that this misery is over. So yes eventually he will fix everything, so you do not have a case for suing them at CASE, but it only takes 4 months or so and a lot of nerves and time lost. Regarding the quality I don’t think that I need to elaborate further, only to say that I will be happy if it last for maximum of 2 years. I regretted so many times not getting Ikea kitchen, at least that one will last 10-15 years. I regretted so many times engaging them, sometimes it is better to pay a bit more but not to have all these headaches, only that with all it is aa cat in a bag experience. You never know how it will go until you experience it on your own skin. And there wasn’t one single review about them, no wonder now I know why. I really don’t want other people to go trough the same pain.