This is my experience from an ID signed from a event last year. Basically he has wrecked my home more than renovated it. I truly truly REGRET my decision to engage him as my ID. He is irresponsible, inexperienced, hardly shows up to check on the renovation, blames others for his mistakes and lied continuously. He lied the company was hdb approved when it was not when I was shortlisting ID.
When renovation work starts, heās not interested in my renovation, his contractors were also not interested in doing the works so no one was looking after my home renovation. His contractors also did a half baked job with shoddy works and worksmanship, thereafter I also have problems with getting rectifications done.
From design, planning, materials, contractors works and the final outcome, was a situation of everything that could go wrong went wrong.
My home only required basic work on painting, plastering, and carpentry works so it wasnāt really comprehensive or difficult yet he couldnāt deliver but he told me he's very experienced. I had to even source for the laminates and materials on my own as he said he already searched the market where he tried to strong arm me 3 times to use the existing materials he has but they were not the color tones I was looking for and he even made me make a trip to his office to see the same inventory again, even when we have clearly indicated our decision.
I ended up with light switches that are too high for my entire house, too high to reach upper hung kitchen cabinets where I canāt reach, powerpoints placed at awkward angles hidden under my kitchen upp hung cabinet and I could only put items as storage that I donāt have frequent use which is wasted money. LED lighting only for 1 shelf where no lights are available for the multiple shelves and I have a few of such shelving in my master bedroom and walk-in closet room.
The carpenter had warned him but he just ignored it and didnāt address it with us. The plastering and painting wasnāt done well, lumps and uneven surfaces with dents. The flooring using marble gum where we had to spend additional money with a contractor to rectify it. Heās not sorry and thinks heās not at fault, nonchalant of the problems he created in the home renovation as long as he has collected the money.
There are many problems he has permanently left behind and we had to live with which affects our lives daily. The problems mentioned here are not all the problems he has created but itās too long list to write out everything. Till date, Iām waiting for rectifications for what could be salvaged for mostly easy to fix items left.
Was warned by the ID not to share their company name. But I think all new house owner should be beware of signing up for IDs at event. Decent ones are chopped up early and won't have time sitting around.