Overall, I am extremely satisfied with the renovation journey with Catherine and Marcus from Sky Creation Pte Ltd. I would happily give them a 9.99/10.
From our very first discussion, they were able to quickly understand the style, functionality, and overall feel that I wanted for my home. I am someone who pays a lot of attention to details, and I had prepared a lengthy Excel sheet with countless renovation requirements. Catherine and Marcus never once complained about the amount of detail. Instead, they patiently went through every item and worked closely with me to achieve the result I envisioned.
What I appreciated most was their willingness to accommodate my requests and pursue even the smallest details. Communication was always transparent, and they were very open in sharing updates, options, and project progress. Whenever any issues arose, they responded quickly and helped us resolve them efficiently, which gave us great peace of mind throughout the renovation process.
As for areas for improvement, the main issue was with the carpentry workmanship. There were some uneven laminate finishing works, and a few cabinet areas appeared to have been accidentally knocked during installation. The carpentry team could have been more meticulous and careful with the finishing details. However, to be fair, after we highlighted the issues, Catherine and Marcus were very responsive and ensured that every concern was rectified accordingly.
Personally, I feel that engaging a stronger carpentry team from the start would have elevated the final outcome even further. High-quality materials deserve equally high-quality workmanship, and the combination of both is what creates a truly flawless result.
That said, I was very satisfied with the workmanship from the other trades, including the plumbing, flooring, and electrical works, all of which met or exceeded my expectations.
Despite the carpentry issues, Catherine and Marcus demonstrated professionalism, accountability, excellent communication, and a genuine commitment to customer satisfaction. They listened, followed through, and took responsibility whenever needed.
Thank you, Catherine and Marcus, for helping us create our dream home. I would definitely recommend them to homeowners who are looking for responsive and responsible interior designers.
Rating: 9.99/10 ⭐