"I cant rave enough about Xin Concept Pte Ltd. It certainly lives up to its name .." hearts "..their service and designs truly is from the heart.
I was introduced to Kelvin 10 years ago and since then i never needed to look elsewhere.
Last November, I entrusted my bedroom remodelling to his assistance, Elizabeth. She's young but i was so confident with Kelvin that i didnt doubt her capability. In fact she exceeded my expectations as a young designer.
Elizabeth was fantastic. The project was completed on time and was totally stress-free..i was totally hands-off from the project..she's just like Kevin: patience, full of empathy and creativity
Elizabeth openly listened to all my concerns and provided various ideas and solutions to this project. She would point out every pro and con for each idea which I find very important in order for me to make decisions. If anything needed to be problem-solved , she was always there ensuring it went smoothly. It is clear she takes this job with pride.
Another area that is praise-worthy is that she will never rush me for any decision making. Her top priority was making sure both my husband and I loved the designs and concepts.
It has been almost 3 months since completion. I cant believe her after-sales service. She still helped me with some additions and alterations even though they were impromptu requests from me. I would say other companies would have likely turned me down.
Working with Xin Concept was always stress-free and their after-sales service is top notch. They had exceeded my expectations of a good designing firm.
I would strongly recommend them to anyone."