Any honest ID recs for 4-room BTO? Skeptical about roadshow firms.

Hi everyone,

I’m starting to look for an ID for my 4-room BTO (collecting keys later this year). Recently I went to a few Reno fairs and events, but honestly, it felt a bit like a "hard sell" environment.

I noticed many firms had so many designers just sitting around their booths. Is that a bad sign? My friends told me good IDs are usually super busy, so I'm worried these firms might be lacking experience or just want to hit sales targets.

I’m looking to spend around $50k-$60k. My main concerns are:

1. Carpentry quality: We need a lot of built-ins, so I want someone who won’t give me lousy laminate work.
2. No hidden costs: Really want to avoid those "Variation Orders" (VO) that pop up halfway.
3. Reliability: Someone who actually manages the project so I don't have to chase them every day.

Does anyone have a boutique or smaller firm they’ve personally used and liked? I prefer someone who is honest about what works and what doesn't, rather than just saying "yes" to everything.

Thanks in advance for the help!